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Plus
What happens to my data when I cancel my subscription to CashManager Online?
 Your data is removed from CashManager Online on the day your subscription expires.

a.  I don’t have a copy of CashManager on my computer

your data is available until the 1 months notice has expired.  During this time we suggest you either print or save any reports you wish to have access to at a later date.  You can save these as either
i.    .pdf
ii.    .xls
iii.    .rtf
iv.    .txt
v.    .htm

b.    I do have a copy of CashManager on my computer, but it is older than the version available on CashManager online

During this time we suggest you either create a final transfer file in the version you have available on your PC and email it to yourself – or ask us and we can do this for you.

 
How do I update my CashManager to latest version

 

Step 1: Click on the "REGISTER" button on the top right hand corner of the website. once you are registered on the website login with your "username" and "password". if you already have a "username" and "password" then click on "LOGIN".

Step 2. Click on "Support & Update" tab on the main menu. Click on "Update Your Version"

Step3: This will bring you to the "Update to the latest version" page.

Step 4: Click on "Update here" to download the latest update if you already have CashManager or Click on "Full Download" if you want to install the full version on the computer for the first time.

 
Do I need to be connected to the internet to use CashManager Online?

Yes you do, however the program is not web-based so does not require a browser or you to log into a website. The system uses Remote Desktop Protocol (RDP) (a link we will send you that gives you direct access to our servers).

 
Is there any difference in functionality between CashManager Online and the PC based version?

No, it is exactly the same program. The functionality along with the look and feel remain the same, meaning if you are familiar with the PC based version, there is nothing new for you to learn.

 
Am I able to use CashManager Online on a Mac?

Yes. We will provide you access to a website where you can access the Remote Desktop Protocol (RDP). You do not need emulation software to run CashManager Online on your Mac.

 
How do I print a GST/BAS Tax return and audit trail reports in CashManager?

Printing a GST Return is simple. Click on the 'Reports' button and select the 'GST Return' report under 'Bookkeeping Reports'. Select the month and the Add/Remove any Adjustments you want to make, if any. Click on View and then print the report.

 
How do I enable Cheque and Deposit slip printing?

Click on 'Setup' and go to 'Options' and then 'Features'

To enable deposit slip printing tick 'Activate deposit slip printing'.
To enable cheque printing click the tab 'Cheque printing' on the bottom and tick 'Activate cheque printing'. This will also give you an option to edit the fields and you can test the cheque right away by clicking on the 'Test' button.

 
How do I set up email in CashManager so that I can send files from CashManager itself?

There are a couple of ways of setting up email within CashManager.

Click on Setup>Options. Select the Email option on the bottom of the screen.
A. Enter your email address in the first blank field e.g. This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
B. Choose MAPI Client as the preferred method if you use Microsoft Outlook / Outlook to send and receive email. By doing this you will able to keep a copy of the emails in the sent items file in Outlook.
C. Choose the other method if you do not use Microsoft Outlook or Outlook and then enter the user name, password and the SMTP mail server and the tick the option if it needs the notification.  These details can be gathered from your internet service provider or the email service provider’s website.

 
How do I know which GST/BAS return basis to use?

Invoice based GST relies on the GST component from both invoices and cash transactions.

Invoice basis and accruals basis.
Accruals Basis is also known as non-payments based GST returns.  Payments based GST is calculating GST on actual money that you have received.

The GST component on invoice basis is calculated based on the difference between opening and closing debtors and the difference between opening and closing creditors as well as any cash transactions entered via the transaction entry screen.

A business will choose to use invoice based GST because either they have to by law or they want to pay or receive their GST as soon as possible. If your profits are over a certain amount you are obliged by law to be on invoice based GST.

Payments and cash based GST includes the GST component for transactions entered solely in the transaction entry screen. Invoices do not affect the GST return on payments or cash based GST. Furthermore, prior GST periods do not impact on a current GST return when the return is payments or cash based. Adjustments also have no bearing on a GST return when it is payments based.

 
How do I obtain the financial statement reports in CashManager Plus?

These are standard accounting reports (accessed under Reporting>Financial Statements) to show the profitability and financial position of the business - for a selected period, the financial year to date, and compared to last year.

Profit and Loss
This report is also called a Statement of Financial Performance. It shows income and expenses under their respective headings and a net result.

P & L Appropriation
This report is also called Statement of Movements in Equity. It shows the opening balance of Retained Earnings, the profit (or loss) for the period, and other items affecting the retained earnings such as dividends declared.

Balance Sheet
This report is also called Statement of Financial Position. In this report, the figure for capital/retained earnings should equal the figure at the bottom of the report for 'net assets'. The net assets is made up of 'current assets' less 'current liabilities', as well as the addition of any 'non-current assets' less any 'non-current liabilities'. Examples of non-current assets include Stock, Office Equipment, Motor Vehicles, and Buildings. Examples of non-current liabilities include Mortgages, and Loans.
Within this report the 'accounts receivable i.e. the account for customer ledger balance is viewed as a 'current asset', while 'accounts payable' i.e. the account for supplier ledger balance is viewed as a 'current liability'.

 
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  • How do I activate the 'Invoice Logs' feature?
  • Click on Setup>Options>Customers

    Select 'Activate customer invoice logs' and click OK.

    This will add an option under 'Transactions' > 'Customer invoice logs'.

    Also note that you cannot switch to full invoicing in the middle of the financial year. You need to start the company over again in the beginning of the financial year.

    [Read More]

What Customers Say

I am a 73 and ½ years old and computer illiterate. Last week, my 12 year old computer not only crashed, but collapsed. I have been using the cash manager program for some years in my business. I have now purchased another computer and at the time, the computer shop transferred as much of my old information across to the new one. However, I was told I had to re install the cash manger program which I did yesterday. However, I could not open any of my reports. I phoned accomplish customer service and was put in touch with Eugene Hawkins in NZ who provided technical support. I wish to place on record my sincere appreciation for the excellent service provided. Eugene spent the best part of an hour finding and rectifying my problem. You do not often find this type of dedicated support with many companies today. Please pass on my comments to Eugene and I will certainly recommend your company to others

Brian Shortall, Managing Director

Shortall Consulting Pty Ltd, 31st Aug 2010