When you activate the General Ledger feature you will need to specify opening balances and control accounts. If your company was operating in the previous financial year, you will need to enter last year’s closing balances. You can do this via Setup>Edit Opening Balances. The figures come from the closing balances found on the balance sheet. Figures entered as opening balances must be entered into the 'Last Year' closing column. If they are entered against balance sheet accounts they will also appear in the opening balance column.

Check Setup>Reporting Categories to ensure that categories are in place for correct printing on the Financial Statements - i.e. Capital, Current Assets, Non-current Assets, Current Liabilities, Non-current Liabilities, P&L Appropriation - that they do not have the Income/Expense item ticked, and that they are linked to the same descriptions under Financial Statement Group.

If you have activated the general ledger without invoicing you only have to be concerned with two accounts. They are 'Account to be used for Retained Earnings' and 'GST account'. If the invoicing module is activated, which is recommended with PLUS, you will also find an 'Account for Customer Ledger Balance', and an 'Account for Supplier Ledger Balance'.

Yes you can. You will have to first enable the 'Contact Management' feature in CashManager which can be activated from Setup>Options>Features and select 'Activate Contact Management feature', Also select 'Show due tasks' if you want to.

Once the Contact Manager feature is enabled click on the 'Contacts' button, select a particular contact and click the 'Notes' button. This will give you an option to insert a reminder in the form of a note which will be shown under due tasks on the due date.

Click on Setup>Options>Customers

Select 'Activate customer invoice logs' and click OK.

This will add an option under 'Transactions' > 'Customer invoice logs'.

Also note that you cannot switch to full invoicing in the middle of the financial year. You need to start the company over again in the beginning of the financial year.

Sub-accounts are accounts which have been categorised under a main account e.g. A sales account can have sub-accounts like sales from produce or sales from grocery etc…

In order to activate the Sub-accounts feature, Click on 'Setup' and go to 'Options' and under 'Features' tab click on 'Activate Sub-accounts in monthly reporting'. Use the Hyphen, Space, Slash or the decimal to separate.

If you get an error message stating - "Access violation denied" or "I/O error xxx" there are few workarounds for that:

1. Corrupt file or damaged disk where file is saved. Re-download file with a different name.
OR the file is open in excel. Close it and try the import again

 2. Whenever you download the bank statement from your bank website it is advisable to always "SAVE" the file and not "OPEN" it.